We facilitated of series of engaging, interactive workshops, both virtual and face-to-face with different audiences, working initially with the most senior divisional managers and leaders, as well as engaging wider teams in the subsequent action-oriented Business Unit-specific sessions.
The initial focus was on identifying the ways of working that enable and inhibit successful delivery of the Client Promise, followed by a series of bespoke sessions focusing on the most impactful areas of work, as agreed with the participants from the respective business areas.
This allowed client-facing teams to test out new approaches, challenge existing practices at a local level and change their work-winning practice. The result was improved collaboration across organisational boundaries, helping teams to win work in a more effective and efficient way adding further value for clients.
The ownership and actionable outputs sat with the business unit teams, and focused on a handful of key areas that make a difference to them.
Teams we worked with are implementing their own actions and making changes to their ways of working to:
- Collaborate more effectively, including across organisational boundaries- Shift mindsets and behaviour to work differently
- Challenge some common perceptions and assumptions (and myths)
- Give their teams the autonomy to make brave decisions to better deliver Client Promise
- Deliver value for clients and win repeat business, growing the client base and footprint of Sweco UK and Ireland.