The work was led by a senior associate, Andy Jenkins, along with Ascend Director Sam Charles.
We conducted a series of diagnostic interviews with Board Members, Primary Care and acute Clinicians, Managers, Council and Community stakeholder. Our comprehensive diagnostic report was presented to and discussed at the ICP Board. The report included:
- Detailed insights, examples and quotes that brought to life the challenges and opportunities, built around a 6 step framework that created a common language for all parties
- Case studies of ICP/ICS good practice from across the UK, which highlighted what was needed to be successful and how to get there
- A comprehensive set of recommendations which were prioritised and aligned to existing programs and initiatives